Secretary and Customer care Officer
Job description
- Maintain the incoming and outgoing correspondences of the Sector;
- Manage the agenda of the Executive Secretary;
- Receive clients’ queries and direct them to the right personnel;
- Keep the Sector’s store and manage flux on a daily basis;
- Prepare logistics for meetings held at the Sector level.
- Develop a quality system of aggregated and disaggregated data consolidation in matters related to Socio-Economic Status of the Sector, ensure its regular updating;
- Consolidate quantitative data on all activities performed by the Sector where applicable and ensure its dissemination;
- Avail data to support planning and decision-making at the Sector level;
- Consolidate reports on all activities performed by the Sector against the local plan.
Minimum Qualifications
- Advanced Diploma in Secretarial Studies0 Year of relevant experience
- Bachelor’s Degree in Public Administration0 Year of relevant experience
- Bachelor’s Degree in Administrative Sciences0 Year of relevant experience
- Bachelor’s Degree in Management0 Year of relevant experience
- Bachelor’s Degree in Communication0 Year of relevant experience
- Advance Diploma in Office Management0 Year of relevant experience
- Bachelor’s Degree Social Work0 Year of relevant experience
- Bachelor’s Degree in Marketing0 Year of relevant experience
- Bachelor degree in Sociology0 Year of relevant experience
Competency and Key Technical Skills
- Integrity
- Strong critical thinking skills and excellent problem solving skills.
- Inclusiveness
- Accountability
- Communication
- Teamwork
- Client/citizen focus
- Professionalism
- Commitment to continuous learning
- Knowledge of office administration
- Communication skills
- Interpersonal skills
- Time management skills
- Computer Skills
- Organizational Skills
- Book Keeping Skills
- Fluent in Kinyarwanda, English and/ or French; knowledge of all is an advantage
